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Why Choose Us

Why Customers Choose Optimum X
Over Alternatives

When you get better support, your company achieves more. Unlike other virtual assistant  providers who simply match you with pre-vetted individuals, we’re a managed service with a proactive, can-do culture.

We back each of our assistants with an Engagement Manager, backup support, management and training teams, and enterprise-level security.

We onboard every Optimum X assistant and provide them with behind-the-scenes support so you get highly trained people who quickly integrate into your workflow and systems.

Ready for proactive support?

Expect More. Optimum X’s Approach Gives You:

Best Practice

Develop from 1 million+ hours of experience

Continuity

Back-up assistant ensure that urgent tasks aren’t dropped

Improvement

An Engagement Manager that consistently optimizes your support

How Optimum X Compares To Other Alternatives

Optimum X

Virtual Assistant Agencies

In-House

Expertise

15+ years of proven best practices.

Varies.

Varies.

Performance Management

Internal management and quality assurance processes.

Minimal.

None.

Back-up Support

Fully-trained primary and secondary back-up assistants.

Only if you have multiple assistants.

Only if you have multiple assistants.

Scalability

Easy. Increase or decrease support without any disruptions.

Time consuming. Spend hours training a new assistant.

Time consuming. You have to hire or fire.

Cost

Simple, flat-rate pricing.

Hourly, multiplied by each role.

Salary + benefits, management, equipment and training costs.

Information Security

Comprehensive information security protection.

Varies.

Varies.

What’s It Like to Work with Optimum X?

From onboarding to adoption, you get a process designed to amplify productivity every step of the way. Your Productivity Path looks like this:

Discovery

Onboarding

Adoption

Need
Assessment

We’ll help you identify the task we can tackle to provide the biggest productivity boost.

Onboard with
Your Support Team

You’ll meet your virtual assistant and support team. We’ll get everyone set up in your system.

Optimize and
Expand Your Processes

Your Engagement Manager will work with you to improve efficiencies and identify new ways we can support you.

Review Your
Implementation Plan

After the discovery process, we’ll create a shared expectation on how we’ll support you during your pilot.

Free Consultation

Offload
Care Tasks

Feel the Prialto difference immediately. Offload key tasks to your new assistant. As you do, they’ll get yo know you and your preferences.

Agreement Signed

Amplify
Your Productivity

Focus on your priorities. Your assistant takes care of tasks and proactively looks for ways to make your life easier.